In today’s society, it’s not only the elderly that suffer from knee pain or lumbar and leg pain. In fact, many young people who lack physical exercise can easily be troubled with similar issues, including knee pain when running at the gym, lower back pain after deadlifting, or shoulder pain during bench presses. Even without engaging in fitness activities, staring at a computer screen all day while sitting in the office can often lead to neck soreness and discomfort in the lower back. Although many people would like to receive professional massages or rehabilitation treatments, they are worried about encountering unprofessional services.
If one cannot seek help from professional orthopedic medical personnel in a timely manner, they may be affected by daily life due to not dealing with it in time or slow recovery, even missing the best treatment opportunity and leaving potential health risks. Facing these kinds of physical discomforts, one can try online consultation services, where doctors can evaluate whether the condition requires a visit to the hospital or how to proceed with the next steps.
Orthopedic specialists usually treat issues involving the entire body, including bones, joints, and ligaments, as well as spine problems (such as cervical spine, lumbar disc diseases). Here are several common situations where you can get help from a professional doctor through online consultations:
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If you have recently felt discomfort and want to consult about the severity of the symptoms and whether you need to seek emergency medical treatment;
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If you have already gone to the hospital for an examination, and the doctor recommends surgery, you might want to further consult other doctors for a second opinion;
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Doctors can also provide professional guidance and help when you want to understand daily exercise and rehabilitation training recommendations and precautions.
With online consultation, not only can you save the time and energy needed to queue up for a hospital appointment, but you can also communicate directly with orthopedic specialists from major hospitals in first-tier cities. Compared with long waits and travel, now just a few steps are needed to quickly deliver the doctor’s professional advice to you.
In modern society, convenient online consultation services have saved us a lot of time and effort. If you haven’t tried online consultations yet, you can learn how to proceed by looking at other users’ consultation experiences.
How to conduct an online consultation?
Step one: Prepare your consultation information. First, you need to sort out your symptoms simply, including specifics of what you’re feeling, how long it has persisted, previous medications or surgeries you have had, as well as your medical history. If possible, it’s best to prepare photos or videos of the symptoms to help the doctor understand the situation better. If you have results from previous medical consultations, providing a result link or corresponding QR code is also helpful. It’s particularly important to note that if you have X-rays, CT scans, or MRI images, it’s recommended to take photos and upload them directly.
Recommended method for photographing films:
- One, switch on the computer and adjust the monitor brightness to a moderately high level.
- Two, create a new blank document so that a large white background appears in the middle of the computer screen.
- Three, use the English letters or numbers on the film to identify the correct side and orientation of the film.
- Four, affix the film on the screen and take photos. It is suggested to take an overall shot first, followed by detailed photos at intervals of 4 to 6 grids. Ensure that the writing remains clear when enlarged on the phone.
If you don’t have a computer, you can also use the light from a window to assist in taking photos, following the steps above.
Step Two: Choose a doctor to ask questions based on your own situation. If you are facing some common minor illnesses, you can select the standard consultation service. For more complex issues, such as in-depth orthopedic questions, you can seek help from orthopedic specialists at major hospitals.
Common Consultation Questions (Q&A)
Consultation Entry: Search in the Dingxiang Doctor mini-program, click on “Ask a Doctor” on the homepage to start an online consultation.
Number of Inquiries: Each consultation session allows for one question and two follow-up questions, with up to 500 words of problem description each time, and supports uploading videos and images (such as medical reports, pictures of medications, etc.). The inquiry is valid for 24 hours.
Viewing Replies: You can check the ongoing consultations and receive instant replies from doctors in the “My Consultation” section under “Mine” in the Dingxiang Doctor mini-program.
Customer Service: If you have more questions, you can consult with customer service online through the Dingxiang Doctor mini-program.
